Monday, 14 October 2013

KANA Connect 2013

A few weeks ago we were invited to attend the annual KANA Connect conference, which was held at Manchester United’s home ground, Old Trafford. Zipporah were attending as we have undertaken a wide range of integrations between our solutions and the Lagan CRM and have developed increasing out of the box integrations to make it easier for Local Authorities to combine online and CRM.

Now being a huge Manchester United fan, I was extremely happy to attend the conference for obvious reasons! However, it also gave us an excellent opportunity to meet with a large group of delegates, ranging across multiple sectors including a large number of Local Authorities. Whilst we are very well known in our marketplace, being one of the leading suppliers of online business solutions to the Public Sector, it is always great to meet new people, find out how they are currently managing interaction with their citizens and discuss some of the solutions that we have on offer that are helping similar authorities to save substantial amounts of time and money.

The conference as a whole was excellently put together, with some great Keynote speakers including James Cracknell OBE, and Bernard Fenton of Derby City Council, who’s speech in particular was extremely interesting to hear.

After a busy but rewarding day, all conference delegates were then treated to an Old Trafford stadium tour, which I’m not too proud to admit I jumped at the opportunity of taking part in! All in all, a very successful conference for Zipporah!

Jordan  Burnell 
Business Development Executive